Jponsen schreef:Bestel ze op de officiele Vans site, heb ik ook gedaan.
toevoeging op 7 mei 2012, 21:02:44:https://shop.vans.com/webapp/wcs/stores/servlet/product_10001_10101_835547_-1toevoeging op 7 mei 2012, 21:03:29:€42
Kan je daar ook gratis terug sturen als ze niet goed zitten ofzo of ze toch tegenvallen?
Want ik ben niet zo geweldig in engels en heb het hier niet terug gevonden
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What is your return policy?
You may return unworn and unwashed merchandise back to us within 30 days of receipt for a refund to the original form of payment.
Returns without the original receipt must reference the order number, which you may reprint from the order status page on Shop.Vans if you were sign in prior to placing the order or from the order confirmation email. For customer convenience, all domestic orders are shipped with a prepaid UPS shiping label.
Returns only by UPS:
Keep the order summary portion of your shipping form as well as your order number and UPS tracking number from the prepaid UPS shipping label.
On the Return Form, note the reason for the return: e.g. wrong item shipped; too large, etc. and include the form in the box.
Write your order number on the outside of the box.
Use the pre-addressed prepaid UPS shipping label and drop the package off at any UPS location or place that processes UPS shipments.
Returns to a VANS Retail Store:
Vans.com orders can only be returned to a Vans company owned retail store not through other retailers such as JCPenney or Journeys.
Use the Store Locator to find the Vans company owned retail store nearest you with a company name listed as "VANS - store name".
Bring your product, original packaging, and your Return Form. We will gladly process your return for credit or exchange.
Returns by Mail for Custom Shoes:
All Vans Customs orders must be returned with the original paperwork
All items must be returned, unused, within 30 days of receipt. Returns beyond 30 days will not be accepted.
On the documentation with the picture of your shoe design, please indicate the reason for returning a gift; wrong item shipped; wrong color, etc.
Pack and seal your return securely ( in the original package if possible) and include all original paper work. Please mail your return to:
VANS, Inc.
Order No: ______
15700 Shoemaker Ave.
Santa Fe Springs, CA 90670
NOTE: To ensure faster processing of your credit, please keep a record of the carriers tracking number.
Swimwear & Intimate Apparel:
Swimwear and intimate apparel must be in new, never-worn condition with all original tags attached. If applicable, any protective inner lining must be intact to be accepted for return. Swimsuits or intimate apparel that has been worn may not be returned.
For Watches Only:
Your Vans Timing watch comes with a limited warranty that covers defects in materials and workmanship for a period of two (2) years from the date of purchase. Please note that the warranty does not cover the following:
Damage to the watch case, battery, strap, bracelet, crystal and crown.
Damage resulting from improper use, accidents and normal wear and tear.
Water damage is not covered unless the watch is marked "water-resistant."
Warranty will be voided if the product is disassembled in any manner by any party other than an in-house Vans Timing watch repair representative.
Returns for a defective watch will ONLY be accepted with a Return Authorization (RA) number. If your watch is defective, please email vanstiming@vestalwatch.com to be issued a Return Authorization (RA) number. Below is the return information for watches only.
Watch Warranty/Returns-Vans Timing Watches
730 West 17th Street
Costa Mesa, CA 92627
vanstiming@vestalwatch.com
En heb jij ze al gehad?
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Can I place an order if I live outside the U.S.?
We only ship orders within the domestic U.S. You can also visit Vans.com and select the International Locator to find a dealer within your country.